-
A You can fill in your information and customized product information, we will have a professional staff to contact you in time, you will get one-on-one service!
-
A The MOQ varies depending on the product type, packaging, and customization requirements. We offer flexible MOQs to accommodate small-batch customers. For example, some products may start at 100 pieces, while others may require 500 or more.
-
A We offer various shipping methods, including sea freight, air freight, and express delivery. We will recommend the most suitable shipping method based on your order quantity, delivery time, and budget.
And we can offer DDP service, so you do not have to handle import customs clearance and tax problems.
-
A We accept various payment methods, including TT wire transfer, credit card.
Typically, we require a 30% deposit upfront, with the remaining balance due before shipment. Please consult with our sales representative for specific payment terms.
-
A The order cycle time depends on the product type, order quantity, and customization requirements. Typically, sample orders take 7-14 days, and bulk orders take 20-40days.
-
A We have more than 10 years of experience in handling OEM orders. We can provide:
Free samples | Free design | Free promotion photo | Free promotion video | Free products information | Professional sales plan and suggestions Trusted service
-
A Our production process includes testing and confirmation of pre-production samples, package quality control, production quality control, final packagingquality control, and shipping quality control. And we will keep clients updated at every step with videos and detailed progress reports.
-
A If you encounter product quality issues, please contact our after-sales service team promptly. We will provide solutions, including returns, exchanges, or repairs.
-
A We provide comprehensive after-sales services, including product consultation, technical support, and quality issue resolution. We respond promptly to client needs and ensure satisfaction.
-
A Our international trade team is proficient in multiple languages and understands diverse cultures. We provide personalized service and respect cultural differences.
-
A We conduct thorough intellectual property searches to ensure products do not infringe on patents, trademarks, or copyrights. We collaborate with clients to develop intellectual property protection strategies.
-
A We sign confidentiality agreements with clients to ensure the security of their commercial secrets. We do not disclose client brand information or product formulations to third parties without permission.
-
A We understand the logistics and transportation requirements of various countries, including packaging, labeling, and shipping methods. We provide tailored solutions to ensure smooth transportation.
-
A We are familiar with international trade procedures and provide professional export customs clearance services. We assist with export documentation and handle customs clearance procedures.
-
A We partner with international logistics companies and have extensive export experience. We select appropriate shipping methods and routes based on client needs and product characteristics to ensure timely delivery.
-
A We offer various product testing and certifications, including FDA registration, MSDS, and third-party testing reports. We provide relevant testing and certification services based on client needs and target market requirements.
-
A We have advanced production equipment and efficient production lines to handle large-volume orders. We create production schedules based on order volume to ensure timely delivery.
-
A We adhere to GMP guidelines, are ISO certified, and implement rigorous quality control throughout production. We conduct thorough testing of raw materials, semi-finished products, and finished products to ensure consistent and reliable quality.
-
A Yes, different countries have varying packaging regulations, such as labeling, ingredient declarations, and warning statements. We ensure packaging complies with target market regulations to avoid export issues.
-
A We offer various eco-friendly packaging materials, including recyclable plastics, biodegradable materials, and paper-based options. We recommend suitable eco-friendly packaging solutions based on client needs and product characteristics.
